Support – LiveControl Zoom

Get help with installing, configuring, and using LiveControl Zoom.

Contact us

For direct support from our team:

• Email: support@livecontrol.io
• Please include your Windows version, a short description of the issue, and any error messages if applicable.

Documentation

For detailed instructions on adding, using, and removing the app with Zoom, see our Zoom app documentation.

Common issues

• “Sign in with Zoom” fails or redirect doesn’t work: Ensure the Zoom OAuth app has redirect URI http://localhost:38472/callback and that no other app is using that port.
• Join fails (auth / token): Try signing out and signing in again with Zoom. For scheduled joins, ensure the Runner has run after you signed in so tokens are available.
• Runner doesn’t launch the app: Check the database path and column names (EventDate, meeting ID, passcode) in config, and that events are within the time window and pre-launch settings.